How Self-Delivery on Ayazona Works: Growing Sales with Your Own Drivers

Jul 3, 2021 • 2 MIN READ

With more customers becoming accustomed to enjoying restaurant-quality food from the comfort of their homes, online ordering and delivery have become more popular than ever in Nairobi. Now, restaurants with their own in-house drivers can reach new customers and grow sales by joining Ayazona through Ayazona Self Delivery Service.

Self-Delivery Basics

Can you deliver your own Ayazona orders? After hearing from many local restaurants who say, “I have my own riders,” the Ayazona product suite has expanded and the answer is yes. It’s possible to fulfil your own Ayazona orders with our self-delivery service.

With Ayazona Self-Delivery, you’ll be able to reach Ayazona customers by listing your business on the Ayazona app, while managing deliveries in-house and paying a lower commission rate. Essentially, you can keep your fulfilment operations as they are today, but get access to a world-class logistics platform powered by Ayazona, and tap into a pool of hungry customers already on the Ayazona.

Benefits of Ayazona Self-Delivery

Ready to handle Ayazona order fulfilment with your own delivery boda? Here are a few of the benefits of Self-Delivery:

  • Feature on Ayazona Marketplace - Your restaurant will be featured on Ayazona, both on the web and in-app.
  • Fulfil & Control Your Deliveries - Your delivery drivers fulfil the orders, so there’s no need to partner with our Fleet. You are in complete control of setting delivery fees and zones.
  • Pay Lower Commission -You will pay a lower commission than Ayazona Marketplace customers that use our fleet to fulfil their deliveries.
  • Enjoy Incremental Sales - You receive the full order value plus all taxes, delivery fees, tips and small order fees (if applicable), less a small commission.

Tips for Success with Ayazona Self-Delivery

Ready to use your own boda riders with Ayazona? Here are a few tips that can help you ensure success when delivering your own Ayazona orders, and manage Ayazona fulfilment.

1. Don’t forget incremental sales

Offer customers an option to add toppings such as extra toppings for salads, bowls, burgers, or suggested sides and drinks to their orders. Focus on best-sellers or high-margin dishes for your takeout menu.

2. Photos make a difference

Photos can make all the difference in how customers perceive the quality and tastiness of your food. Upload your professional photos.

3. Stay on top of new orders

It’s important to remember to have your staff watch Ayazona orders come so they can make sure new orders get quickly sent to your kitchen. You may also need to schedule extra back-of-house staff during busy shifts if your incremental order volume is high.

4. Create a delivery-specific menu

To increase your takeout business's success, consider creating a delivery menu that features your most popular and profitable items.

5. Consider food arrival

Take steps to ensure your food arrives as you prepared it, such as packaging sauces separately, placing hot and cold items in separate bags, and piercing hot food containers for ventilation.

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